Develop a 2- to 3 – slide Microsoft® PowerPoint® presentation, including talking points, highlighting your work on the three phases of the Six Sigma process improvement project. 

Use the same business: Chick-Fil-A

Execute the analyze phase of the Six Sigma DMAIC project including the following:

Determine the most likely causes of defects.

Understand why defects are generated by identifying the key variables most likely to create process variation.

Identify necessary/unnecessary process steps.