Project Performance 5.2
In the previous weeks, you developed an overall strategy for incorporating quality management in the project. In Week 1, you evaluated the overall organizational readiness. In Week 2, you made a determination and discussed the quality dimensions and criteria that will be utilized to track against customer expectations. In Week 3, you performed an analysis and selection of the quality tools, models, and techniques that are suitable for achieving quality in the selected project, and you performed an evaluation of the role in the 3 levels of quality management. In Week 4, you developed a process for monitoring and managing of quality performance and quality related issues.
In this Week, you will be evaluating the 3 levels of quality management and developing a communication plan to review and communicate on quality performance tracking to the pertinent stakeholders.
Deliverables
The overall project deliverables are as follows:
Update the previously completed sections based on the instructor’s feedback.
Add the following sections to you Quality Management Integration Plan:
Three Levels of Quality Management
Evaluate and summarize overall quality management at the organization level.
Evaluate and summarize quality management at the process level.
Evaluate and describe quality management at the performer level.
Quality Performance Communication Plan
Discuss and include types of reports that will be part of the overall communications plan.
Describe who and how often communications will occur for quality assurance activities.
Identify final closure process on resolved quality assurance issues.
The main post should include at least 1 reference to research sources, and all sources should be cited using APA format.