In 175 words or more why is it important for IT to be clear on what are the ongoing baseline maintenance cost. Why do these O&M costs need to be distinguished from major enhancements and projects which are adding new features or capabilities.
In 175 words or more why is it important for IT to be clear on what are the ongoing baseline maintenance cost. Why do these O&M costs need to be distinguished from major enhancements and projects which are adding new features or capabilities.