1. In summary, what does the report’s author blame for the problems encountered on the Big Dig project?

2. As an expert, to what extent do you think the author has got things right? Based on your knowledge of what it takes to manage major programs, how would you summarize what went wrong with this project?

3. To what extent do you feel that if the Big Dig had followed the US Department of Defense approach to managing major programs it would have been more successful? What problems might arise in trying to employ the US DoD approach?

4. What lessons can be derived from the Big Dig experience that can be shared with individuals and organizations that are about to begin work on a major program?