Measuring Performance

Objectives must be very clear for employees.  Measuring and evaluating these objectives is key for businesses.  Evaluation techniques may be different across different departments in a company.

Share different tools that your department can use to measure performance.
How can you make sure that the objectives set are specific, measurable, and time-bound?
How does risk management play into business performance?
What is a Balanced Scorecard?  How might it be helpful in performance measurement in your department?